Here is a list of frequently asked questions of customers:
How much does it cost?
Our prices are very competitive and will vary depending on exactly what you want to be done. Please contact us for a FREE, NO OBLIGATION quote.
Do I have to be home for you to clean our place?
No, as long as we can have access to the property and to water taps. All you need to do is make sure all windows are closed and everything that you don't want to get wet put away e.g. the washing.
Will the cleaning damage our garden?
It won't damage your garden and it is safe for pets and children. The chemicals we use are eco-friendly and dilution rates will safeguard your plants. We also do a rinse of all plants that have been wet after the clean is complete.
Do you have insurance if anything goes wrong?
Yes, We have comprehensive liability insurance.
Do you guarantee the quality of your work?
Yes, we do. For some treatments, we guarantee our work for 12 months. If you are not happy with the job done we will come back and fix it, if you are for some reason still not satisfied and we can not fix it to your satisfaction we will refund.
What is a soft wash?
A soft wash uses a unique blend of biodegradable chemicals designed to clean building exteriors, greases, oil, soils, mould, mildew and dirt. A house soft wash will not damage plants, and is safe on all painted surfaces. It also prevents the re-growth of fungi and moss.
Will you match a competitors quote?
We often can, so please do ask, however, keep in mind you often 'get what you pay for' and there are many 'fly by night' water blasting companies with cheap gear and little experience. These companies never last very long and we have seen many come and go over the years.
We pride ourselves in our work and will always treat your home as if it was our own, to provide the best service sometimes costs more both in time and materials/chemicals and we have invested hugely in the latest and best gear available so sometimes a price match won't always be possible.